Technical Content Developer & UX Writer
Hi, I'm Matt Smart
The best choice in UX and Technical Writing
Transforming the complex and technical into the clear and accessible. With over four years of experience in Content Development and UX, I combine writing, design, and technical expertise to create content and experiences that make products easier to understand and use.
Selected work
A few projects worth a closer look
Data Transformations
A Storylane tour of Qlik Talend Cloud's visual transformation builder, showing joins, filters, and other data prep steps.
Customer Service and Call Center
An executive dashboard for call center operations, covering satisfaction, resolution rates, and agent performance.
Selecting a Solution to the Louisiana Tech University Parking Problem
A recommendation report addressing Louisiana Tech University's parking shortage, built on primary research with university administration.
What I do
Where I add the most value
- UX writing & microcopy
- Technical documentation
- Content strategy
- Information architecture
- Style guides & design systems
- Content design for enterprise software
- Cross-functional collaboration with PM & design
Let's talk
Open to new opportunities
Open to full-time and contract opportunities in UX writing and content design. Let's talk about how I can help.
Get in touch